Quality improvement (QI) methods are a continuous process of tests to improve the quality of a service or product. The aim is to provide improvement in quality of care. This is a key aspect of healthcare services for both humans and animals.
QI initiatives do exist within veterinary medicine; however, their use is not as established in mainstream practice as in human medicine. Often the range of methods employed is limited compared to human healthcare settings.
"Quality Improvement (QI) is, "the combined and unceasing efforts of everyone...to make the changes that will lead to better patient outcomes (health), better system performance (care) and better professional development (learning)" (Batalden and Davidoff, 2007)