Passengers with disabilitiesFor A Helping Hand When Travelling By Train. At National Rail we want all our customers to be able to access stations and trains for a more inclusive journey experience.
We understand that when making a journey some customers would be more confident travelling with a little extra support and that’s why all train companies offer a helping hand for any trip through Passenger Assist. You can book assistance 24-hours a day by contacting Passenger Assist on freephone 0800 0223720.
Railcards - save money on your tickets
Top tip: Buy a three year 16-25 railcard the day before your 24th birthday. You then have reduced travel until you are 27!
16 - 25 (aka student railcard)For anyone aged 16 to 25 or 25+ in full time study.
1/3rd off all fares but with a £12.00 minimum 04:30-10:00 Monday to Friday except bank holidays
Disabled persons (card holder plus helper)Get 1/3 off adult rail fares for travel on the National Rail network in Great Britain. If you're travelling with another adult they will also get 1/3 off their rail fare, so you can save money for a friend or family member too! There are no time restrictions on the Disabled Persons Railcard, so you can use it to get a discount on tickets at any time of the day.
Network (up to 4 adults and 4 children in London & south east)A Network Railcard gives you up to 1/3 off most rail fares for journeys in the Network Railcard area. The Network Railcard costs £30 and is valid for 12 months.
Anyone 16 years and above can buy a Network Railcard.
Take up to 3 adults with you and they also get up to 1/3 off their rail fare. Plus you can take up to 4 children (aged 5 to 15) and save 60% on the child fare.
Senior (anyone over 60)Over 60s get 1/3rd off.
Not valid on peak hour trains in London and the south east, so check before you travel.
If you are a couple and travel together, the Two Together card might be better value.
Two together (any two named people)If you regularly travel with the same person, you both get 1/3rd off the fare.
Not valid 04:30 to 09:30 Monday to Friday except Bank Holidays.
Hendon stations information and accessibility links
Hendon (Thameslink) stationInformation about Hendon station including accessibility (limited) and train running.
Stopping trains to London normally use platform 1 which has flat access from the street although this involves the use of a quiet road rather than pavement. There is no lift to any platform.