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UniHelp Desk

UniHelp Desk LibGuide 2018/19

What can we do for you?

We would like to take this opportunity to reach out and grow as an organisation.  That means better understanding how as a team we can help the Faculties and Academics and the Professional Services to support the MDX mission.  We'd like to collaborate with you more.

We have a team of Student Support experts that can resolve or refer any issues your students may be experiencing.

We are a front line service that deals with thousands of students in a week, if you have messages you want to communicate we can help.

Our Main Reception can welcome and direct your visitors.

We collect a rich data set around the volumes and types of enquiries we receive from students

We have excellent operational facilities for dealing with high volumes of students.

We are a team of practitioners and ambassador for Continuous Improvement and Lean Methodology.

We are delighted to share our operational expertise and best practice.

Please let us know what else we can do to help you