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UniHelp Desk

UniHelp Desk LibGuide 2018/19

The Main Reception

The Main Reception is situated in the Ricketts Quadrangle.

The opening hours are 8am-7pm Monday to Friday

The team is also responsible for delivering the University's Switchboard service. Last academic year the Switchboard took over 34,000 calls

The Switchboard number is: 0208 411 5000

In addition the team also provides:

  • General advice and guidance
  • Meet and greet of visitors
  • Issuing of eye care vouchers
  • Guest Wi-Fi
  • Issuing of right to work permits for contractors
  • Issuing of children on premises passes
  • Tier 4 sign in for International students
  • Reporting of Audio Visual issues
  • Reporting facilities issues and queries
  • Issuing microphones for lectures/events
  • Information and guidance about events taking place on the campus
  • Loan of the EU settlement scheme phone

If you are expecting visitors please contact us and let us know via email at